The new Windows Operating System formerly code named "Longhorn" is now named Vista. This new operating system is due out in the middle of 2006. I am going to be writing a great deal about it here at Support 4 Vista so that you all can become familiar with it before it comes out. In this tip, I will discuss a little about what you can expect from Vista from a troubleshooting stand-point.

Vista promises to have great troubleshooting features built in to aid users in quickly diagnosing computer issues. For instance, Windows Vista diagnostics can automatically detect and diagnose failing hard disks, faulty memory, degraded performance, loss of a network connection, and problems shutting down. Having the ability to detect a failing Hard Disk before any loss of data occurs, makes this an extremely valuable feature! But, nothing takes the place of good backup practices.

The Windows XP Remote Assistance feature is a huge time saver for all support centers. Vista promises to enhance this feature and make it better by having the ability to remotely connect faster and use less bandwidth. It will even have the ability to function through Network Address Translation (NAT) firewalls. Remote assistance will incorporate its own built-in diagnostic tools available with a single click. You will also be able to reconnect to a Remote Assistance session automatically after restarting your computer. One last enhancement worth a mention is that two administrators will now be able to connect at one time. This will be valuable on those hard to troubleshoot problems that could use a second set of eyes.